What Is an AI Customer Service Agent?
An AI customer service agent talks to your customers like a trained employee would — answering questions, booking appointments, capturing leads, and escalating to a human when needed — 24 hours a day.
What it does
It answers from your own prices, hours and services, works across WhatsApp, website chat and voice, takes real actions like booking, and hands off to a human when it cannot help.
Why businesses use it
Most customers message after hours and expect a reply in minutes. An AI agent gives an instant, accurate answer every time, so you stop losing enquiries without hiring a night shift.
How to set one up
Connect your WhatsApp number, give the agent your business information, test it by chat and voice, then publish. That is the whole idea behind Wajdbot.
See Wajdbot answer your customers
An AI agent on WhatsApp, website chat & voice — in 20+ Arabic dialects. Books, captures leads, hands off to a human.
Book a free demo →